Privacy Policy

Thank you for choosing https://transvivo.co.in . We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.transvivo.co.in including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  1. Personal Data:

    • Personally identifiable information, such as your name, email address, phone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

  2. Derivative Data:

    • Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  3. Financial Data:

    • Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

  4. Third-Party Data:

    • Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

  5. Data From Contests, Giveaways, and Surveys:

    • Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

We use personal information collected via our Site for a variety of business purposes described below. The information collected through our Site enables us to provide, improve, and customize our services to meet your needs and preferences. We process your personal information for these purposes in reliance on our legitimate business interests, the performance of a contract with you, compliance with our legal obligations, and/or your consent. We indicate the specific processing grounds we rely on next to each purpose listed below:

  1. To Provide, Personalize, and Improve Our Services:

    • We use the information we collect to provide our services to you, including maintaining and improving the performance of our Site, developing new features, and providing customer support. We also use this information to offer you tailored content, such as tutorials, articles, and training materials based on your preferences and interactions with our Site.

  2. To Communicate with You:

    • We may use your information to communicate with you about your account, transactions, and activities on our Site. We may also send you promotional communications about our services, special offers, and events that may be of interest to you. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

  3. For Research and Analytics:

    • We may use the information we collect for research and analytics purposes, including to understand how users interact with our Site, to analyze trends, and to monitor and improve the effectiveness of our marketing campaigns.

  4. To Protect Our Rights and Interests:

    • We may use your information to detect, prevent, and address fraud, abuse, security incidents, and other harmful or illegal activities. We may also use your information to enforce our terms of service and other agreements.

  5. With Your Consent:

    • We may use or share your information with third parties with your consent, such as when you authorize a third-party application or service to access your account information.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  1. Third-Party Service Providers:

    • We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  2. Affiliates:

    • We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  3. Business Partners:

    • We may share your information with our business partners to offer you certain products, services, or promotions.

  4. Legal Requirements:

    • We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal request.

  5. To Protect Rights and Property:

    • We may disclose your information to protect the rights, property, or safety of our users or others, including to prevent fraud or abuse.

  6. With Your Consent:

    • We may share your information with third parties with your consent or at your direction.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices Regarding Your Information

You have several choices regarding the use of information on our Site:

  1. Opt-Out:

    • You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

  2. Access and Update:

    • You may access and update your account information by logging into your account settings and updating your profile.

  3. Delete:

    • You may request that we delete your personal information by contacting us.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us to request that we delete their information from our systems.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at nitten@thezenelephant.in.

Effective Date

This Privacy Policy is effective as of 15 May 2024